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Privacy Policy

Your Information Matters

Information We Collect

At Downtown Dental, we collect information you provide directly to us, including:

  • Name, email address, phone number, and mailing address

  • Dental and medical history

  • Insurance information

  • Appointment scheduling information

 

How We Use Your Information

We use the information we collect to:

  • Provide dental care and treatment

  • Schedule and manage appointments

  • Process insurance claims and billing

  • Communicate with you about your care

  • Send appointment reminders and follow-up care instructions

  • To stop receiving SMS messages, reply STOP to any SMS.  We will process your request within 24 hours and discontinue sending messages.

 

Information Sharing

We do not sell, trade, or rent your personal information with third parties for marketing. 

We may share your information with:

  • Our SMS provider for the secure delivery of messages

  • Insurance companies for claims processing

  • Specialists or other healthcare providers for referrals

  • Service providers who assist in our operations

  • As required by law or to protect our rights

 

HIPAA Compliance

We comply with the Health Insurance Portability and Accountability Act (HIPAA) and maintain strict protocols to protect your protected health information (PHI).

 

Data Security

We use industry-standard encryption and access controls to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is kept only as long as required by healthcare regulations.  After this period, it is deleted unless otherwise mandated by law.

 

Your Rights

You have the right to:

  • Access your personal and health information

  • Request corrections to your records

  • Request restrictions on certain uses of your information

  • Receive a copy of this privacy policy

 

Contact Us

If you have questions about this privacy policy or our practices, please contact us at:

Downtown Dental

1150 Arizona St. Boulder City, NV 89005

702-293-1437

downtowndentalofbc@gmail.com

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